Warrenty Terms & Conditions

All Body Panels are supplied with a 90 day warranty. Body Panels is defined as a stripped door, door frame, wing, bootlid/tailgate, and bonnet.

All used parts are supplied with a 3 month warranty execpet tyres that come with a 1 month warranty.

If you have ordered the wrong part, i.e. your part number is different, please return the item including a completed Returns Form (see Returns ) requesting the correct part and we’ll do our best to get one out to you upon receipt. If the new part is unavailable we will refund your order and email to inform you. Return postage charges are non-refundable unless your order was faulty or we sent the wrong part.

Replacement or refund will only be given on production of the original invoice.

Replacement or refund will only be given if the goods are returned in the same condition as supplied with the security marks still visible.

C and C Car Parts Norfolk Ltd will not reimburse any labour costs / charges involved with fitting, removal and / or changing of parts supplied by the company, under any circumstances.

C and C Car Parts Norfolk Ltd will NOT cover any component which has been fitted incorrectly, or dismantled or tampered with (other than the replacement of standard service parts or components). Returns are void if you have dismantled or tampered with a part in any way.

C and C Car Parts Norfolk Ltd will NOT cover any component which has been damaged subsequent to its fitment. This includes typical wear and tear through use or age, and / or accidental damage.

Please note: We strongly recommend that all safety critical parts are fitted only by specifically trained automotive technicians. NO liability can be accepted for malfunction, damage or injury caused by inappropriate fitting of such components.

All parts correctly supplied and returned may be subject to a 20% restocking charge. Any Warranty provided is non transferable.

Any Warranty provided is non-transferable and only benefits the customer named on the invoice and must match the vehicle registration mark on the invoice as supplied. C and C Car Parts Norfolk Ltd reserves the right to inspect any part claimed for under this warranty prior to accepting a replacement is due.

Engine Warrenty Terms & Conditions

Every 3 month engine warranty we provide includes the terms and conditions listed above as well as the following:

Engines & Gearboxes must be correctly fitted, this includes new cam & auxillary belts, oil, oil filters & spark plugs or injectors and glow plugs for all engines. Any failure to follow these terms will invalidate this warranty.

ECU s & electrical items are non refundable as a result of potential damage caused by in-correct fitting or other faults in customer vehicles.

Our C and C Car Parts Norfolk Ltd warranty does NOT cover: Gaskets, Oils, Seals, Cam Belts, Timing Belts and Fan Belts, Any ancillary parts or damage caused by misuse, improper fitting, neglect, accident or continued use.

Can I collect from your site?

We offer a 3 hour click & collect service for parts ordered through our online store. Simply choose click and collect at checkout. Our team will contact you as soon as possible once your order is ready for collection. In some cases this will be sooner than the stated 48 hour window advertised.